Engineered specifically for shipping plants through cold conditions.
When ordering a plant(s) during a cold season in your state, purchasing Cold Shipping Protection is required to be eligible for a refund if the plant is delivered with cold-damage. We recommend adding our Cold Shipping Protection if the order is shipping to an area that gets below 50 degrees. If temps drop below 0 degrees, we will hold off on the shipment entirely until the weather warms up, and will contact you if this happens.
We guarantee healthy delivery on all orders if the shipping protection has been added. Please add our shipping protection to your order to ensure your plants arrive to their destination safely.
Winter Plant Shipping Protection Includes:
1. Multi-Day Heat Pack(s)
• Based on the number of plants purchased
2. Cold Weather Protection Guarantee
• If you order arrives with cold damage when the shipping protection is added to your order, we can either send you a new replacement or issue a full refund
3. Express Shipping and Thermal Insulation
• Depending on the severity of the weather where product is being shipped
There are no additional charges for this service! You only pay what we pay for shipping protection.
